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Frequently Asked Questions

Do you guarantee your work?

We want to earn your recommendations and referrals!

That’s why our 100% Satisfaction Guarantee states that if you are not satisfied with our service, we will work to make it right until you are satisfied.

Let us know what your concerns are, and we’ll take care of them as quickly as possible.

 

Satisfaction Guarantee

How To Fold A Big Rug

Dog on a rug

Why doesn’t spot cleaning work to remove the odor from area rugs and carpets?

Do I need a rug pad

Do I need a pad under my area rug?

What can I do to keep my wood floors shiny

What can I do to keep my wood floors shiny once you have cleaned them?

Can I use bleach to remove stains from my grout

Can I use bleach to remove stains from my grout?

Upholstery Cleaning

Will cleaning change the texture or color of the upholstery on my sofa?

Child and Pet Safe Products

Are your cleaning products safe for children and pets to play on?

How soon can I walk on my clean carpet

How soon until I can walk on my freshly cleaned carpets?

How long will it take my carpets to dry

How long will it take my carpets to dry?

What do you need me to do before you get here

What do you need me to do before you get here?

Are you able to remove all the stains in our carpet

Are you able to remove all the stains in our carpet?

What form of payments do you take

What forms of payment do you take?

Am I located in your service area

Am I located in your service area?

Schedule a Carpet Cleaning Appointment

How quickly can I book an appointment for carpet cleaning?

Do you have off hours appointments

Do you have off-hours appointments available so that I don’t need to disrupt my staff during the day?

Why do you take rugs out for cleaning

Why do you take rugs out for cleaning?

Understanding Abrash

Understanding Abrash

Moth And Bug Identification

Moth And Bug Identification

Moth And Bug Protection

Moth And Bug Protection

White Knots In Your Rugs

White Knots In Your Rugs

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Contact Us

(610) 789-7419

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Office Hours

Mon – Fri 8:30 am – 4 pm
Saturday – Closed (Appointments Available)
Sunday – Closed

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Thomas Carpet Cleaners, Inc.
3600 Winding Way
Newtown Square, PA 19073

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